Zachary Hartsell is a Principal in the APC Workforce. He is a certified physician assistant (PA-C) with over 15 years of experience as a provider, advanced practice clinician (APC) leader, administrator and educator. Applying both his broad clinical and operational expertise, Zachary helps organizations to optimize provider team performance through the increased utilization of APCs.
APCs remain the fastest growing segment of the health care workforce as the focus on team-based care intensifies and organizations seek to drive performance through meeting the strategic goals of improving access, quality, service and affordability. With a deep understanding of the evolving health care landscape and the critical role APCs play in enhancing care delivery, Zachary works with clients to integrate, optimize and engage this growing workforce.
Zachary’s experience includes:
- Assessing clinical operations and implementing team-based models of care.
- Maximizing APC utilization and productivity to ensure provider teams operate efficiently and effectively.
- Supporting top-of-license practice to help drive productivity and patient and provider satisfaction.
- Working with organizations to align APC performance-based measures and outcomes with overall strategic goals.
- Providing insight and recommendations on the structure of APC programs, including recruitment and retention strategies, leadership practices, workforce planning, onboarding, compensation and competency assessments.
- Assisting in the development of surveys, tools and other data resources focused on APC utilization and optimization.
Zachary was previously with Wake Forest Baptist Health, where he served as the Administrative Director of the Anesthesiology and Pain service line with oversight of nearly 300 staff, CRNAs and physicians. He was also the system’s first Director of Physician Assistants (PA).
Zachary is currently an Associate Professor at the Wake Forest School of Medicine and a practicing hospitalist PA. Prior to working at Wake Forest, he led the APC hospitalist team at Mayo Clinic in Phoenix and developed the first postgraduate hospitalist fellowship program in the country.
He received a Master of Health Administration from A.T. Still University of Health Sciences and is currently in the process of completing a Doctorate of Health Administration.